Privacy Policy
General Data Protection Regulation (GDPR)
At PLC & Process, protecting your personal data is a priority. This Privacy Policy transparently explains how we collect, use, and protect your data when you visit our website.
1. Data collected
We only collect data that you voluntarily provide to us via our contact or quote request forms:
- First and Last Name
- Company Name
- Professional email address
- Any technical information included in your message.
2. Use of data
Your data is exclusively used to:
- Respond to your technical inquiries and quote requests.
- Contact you for project or commercial follow-up.
3. Cookies
Our site uses basic technical cookies necessary for the proper functioning of the platform (saving cookie banner consent, language choice). No intrusive advertising tracking cookies are deployed without your knowledge.
4. Storage and Protection
Your personal data is stored highly securely. It is kept for a maximum of 3 years from our last contact. PLC & Process commits to never sell, rent or transfer your data to third parties for prospecting purposes.
5. Your rights
In accordance with GDPR regulations, you have a right to access, rectify, delete, oppose, and port your data. To exercise any of these rights, please contact us directly at: contact@plcprocess.com.
6. Third-Party Data Processors
In accordance with GDPR and the French SREN Act (2024), we disclose the third-party services that may process personal data on our behalf when you use this website:
| Service | Purpose | Data processed | Privacy Policy |
|---|---|---|---|
| FormSubmit.co | Form submission & email routing | Name, company, email, message | formsubmit.co/privacy |
| Elfsight | LinkedIn feed widget display | IP address, browser data (anonymous) | elfsight.com/privacy-policy |
| Tidio | Live chat support | Chat messages, IP address, browser data | tidio.com/privacy-policy |
| Cloudflare CDN | Delivery of Font Awesome icons | IP address (transient, no tracking) | cloudflare.com/privacypolicy |